Ask The Doctor’s network of over 15,000 physicians provide patients with detailed responses to health questions 24/7 via email
Ask The Doctor, a leading virtual health platform, today announces a major milestone: 5 million questions asked by patients looking for convenient, in-depth answers to pressing health questions without having to visit a physician.
Launched in 2010, Ask The Doctor offers patients a simple and secure way to connect with a physician over email, where they can ask even the most sensitive and personal health questions. Currently, over 25,000 people use Ask The Doctor each day, with questions coming from patients in nearly every country around the world.
“Whether you’re a U.S. patient looking for advice from a specialist outside your local hospital or an international patient seeking the expertise of a U.S. physician, we’re able to connect patients to a specialist who can answer their most pressing medical question or simply provide context to medical information they have researched,” said Prakash Chand, CEO and Co-Founder of Ask The Doctor.
“Whether you’re a U.S. patient looking for advice from a specialist outside your local hospital or an international patient seeking the expertise of a U.S. physician, we’re able to connect patients to a specialist who can answer their most pressing medical question or simply provide context to medical information they have researched,” said Prakash Chand, CEO and Co-Founder of Ask The Doctor. “We leverage email as our medium for communication because it’s the best method to start an honest, in-depth conversation, and everyone knows how to use it. We believe simplicity for both the physicians and the patients proves most effective in taking healthcare digital.”
Ask The Doctor’s secure platform lets users specify whether they would like a general physician to answer their question or a specialist from Ask The Doctor’s global physician network. When submitting a question, patients can also add images and documents from their medical records. Users then pay a fee and submit their question through the platform.
“The traditional doctor-patient visit is not designed to meet the needs of patients who require information or reassurance,” said Dr. Michael Warner, MD, FRCPC, MBA, Ask The Doctor’s Chief Medical Officer. “Our virtual platform allows patients to ask questions without being interrupted. Physicians can provide comprehensive answers because they respond during their free time without the pressure of having a full waiting room.”