State-of-the-art conversational AI platform includes Intelligent Virtual Agents and automated call routing to accelerate patient portal adoption and to provide frictionless access to the help patients need. Nuance Communications was chosen by University Hospitals in…
Engage IQ centers on patient understanding to deliver a wholistic experience that is effortless and personal, which optimizes value for both patients and providers This week at HIMSS’23, RevSpring, a provider of healthcare engagement…
2023 Voice of the Patient Survey aims to help healthcare providers understand gaps, progress and opportunities across the full patient journey Two out of three U.S. patients would be somewhat or very likely to switch…
BiofourmisCare solution to support remote post-discharge patient management in the comfort and convenience of patients’ homes Biofourmis, a leading global technology-enabled care delivery provider, confirmed a four-year engagement with Augusta University Health (AU Health) to…
New survey explores provider perspectives on optimizing patient scheduling and communication, technology adoption amid staffing challenges Three-quarters of providers believe scheduling is an important element of delivering a positive patient experience, and nearly half…
On-demand patient communication channel improves staff efficiency and patient experience Relatient, the an SaaS-based patient scheduling and engagement platform, launched Dash Chat™, an interactive chat solution that enables simple two-way engagement between staff and patients…
Applies AI-Enabled Automation to Improve Access to Inpatient & Surgical Care ThedaCare is a health system dedicated to reinventing health care and advancing its mission of improving the health and well-being of communities served. Because…
Annual survey from Cedar reveals that, compared to 2020, three times more consumers won’t pay a bill if they can’t understand the administrative experience Cedar, a market-leading healthcare financial technology platform, today announced the…
New Payment Possibilities at Time-of-Service Streamline Billing for Patients and Increase Up-Front Collections for Healthcare Providers Zotec Partners (Zotec), a leader in technology-enabled and data-driven healthcare revenue cycle management solutions to optimize patient and provider…
Strategic hires underscore the company’s commitment to providing an exceptional client experience and best-in-class pharmacy benefit RxBenefits, the employee benefits industry’s first and only technology-enabled pharmacy benefits optimizer (PBO), today announced it has significantly expanded…