Outbound AI Selected to Participate in Microsoft for Startups Pegasus Program, Filling Need to Reduce Healthcare Administrative Burdens


With membership in the invite-only program offered solely to startups that have demonstrated product-market fit, Outbound AI will be matched with Microsoft’s enterprise customers seeking innovative, high-value solutions

There is no denying that administrative burdens are a multi-billion dollar cost to the healthcare industry and the patients it serves. In the face of historic resource and staffing constraints, the urgency to reduce these burdens is greater than ever before. Enter Outbound AI. The Seattle-based startup offers teams of AI virtual agents able to manage many of the most time- and labor-intensive back office tasks impacting the healthcare revenue cycle.

“Having completed a $16M round of seed financing last summer, we’ve been able to markedly accelerate the development and delivery of our Claims Work Solution to healthcare organizations all across the country, and the results have been extraordinary,” says Stead Burwell, Founder and CEO of Outbound AI. “Being invited to join the Microsoft for Startups Pegasus Program is not only a tremendous honor, it’s validation of the work we’re doing and the value we’re creating. We look forward to furthering all aspects of our enterprise go-to-market initiatives with the expertise, guidance and support of the Microsoft team.”

Built on the company’s proprietary Conversation AI Cloud and hosted on Microsoft Azure, Outbound AI’s Claims Work Solution is designed to expand capacity, enhance productivity and maximize collections while elevating the daily job experience for healthcare billing team members.

“Our commitment to Microsoft dates back to the very start of the company,” says Jonathan Wiggs, Co-Founder and CTO of Outbound AI. “Having served as an engineering leader for 30 years, I fully trust in the performance of Microsoft and its continued innovation. Microsoft helps us achieve the scalability and reliability that enterprise customers demand, and we are very excited to partner with them as a member of the Pegasus Program.”

“Enterprise customers increasingly face a range of business challenges across industries,” says Sally Frank, Worldwide Lead for Health and Life Sciences, Microsoft for Startups. “Because administrative overhead within the healthcare space is particularly challenging, we’re thrilled to welcome Outbound AI to our Pegasus Program to address the needs of our joint customers.”