For the sixth year in a row, iKnowMedSM electronic health record (EHR) has been named the top-ranked EHR platform for oncologists and hematologists by Black Book™ Research, an unbiased industry-leading source for polling, surveys and market research. iKnowMed was recognized for its superior focus on meeting the unique needs of community-based oncology practices.
Implemented in nearly 650 sites of care nationwide and used by 1,700 providers, iKnowMed was the top-ranked oncology EHR across all practice sizes and delivery sites. The EHR platform received number one rankings in nine key performance areas – the most in this year’s report – including support and customer care, client relationships and cultural fit, reliability, best of breed technology and process improvement, and strategic alignment with client goals.
“Being the top-ranked oncology and hematology EHR for the sixth consecutive year is particularly rewarding because this recognition is based on independent customer satisfaction surveys and reflects iKnowMed’s ability to consistently meet and exceed the needs of oncology practices in an ever-changing healthcare environment,” said Dan Lodder, vice president and general manager of Technology Solutions for McKesson Specialty Health. “iKnowMed is a powerful EHR designed to help oncology practices operate more efficiently, boost financial performance and enhance the quality of patient care, all critical components for successfully transitioning to value-based care programs such as the Oncology Care Model (OCM) and the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA).”
iKnowMed Generation 2, developed in collaboration with oncologists in The US Oncology Network and supported by McKesson Specialty Health, was the first next generation EHR for oncology and hematology available. This innovative EHR platform seamlessly integrates with McKesson Specialty Health’s leading technology solutions to meet the unique needs of oncology practices and enhance value-based care delivery while strengthening core practice operations.
‘Black Book Research conducts a rigorous process to review technology and rank them accordingly,” said Doug Brown, managing partner, Black Book Research. ‘We are responsible for providing a trusted resource for physicians and administrators so they can make informed decisions about which product best meets their needs. We congratulate iKnowMed for its continued high ranking as the top EHR for Oncology and Hematology practices. It is an honor to be identified as a vendor that repeatedly puts customers first.”
Integrated iKnowMed modules include Clear Value PlusSM–clinical quality and regimen support; My Care PlusSM–an oncology-focused patient portal engaging more than 371,000 enrolled patients; Lynx Mobile® inventory and purchasing management; TotalViewSM Generation 2 revenue cycle reporting, and Practice InsightsSM analytics. Together, these best-in-class solutions help practices safely deliver high-quality patient care, advancing a practice’s ability to provide an integrated care experience for both patients and their comprehensive team of caregivers while optimizing revenue.
“We are excited that iKnowMed was not only recognized with the highest overall ranking but also the highest ratings in many key performance areas that are important to our customers. This reinforces our commitment to provide oncology practices award-winning, next-generation EHR solutions along with industry-leading support and service from our extremely talented and dedicated team,” said Calvin Chock, vice president of Product Management and Engineering for McKesson Specialty Health. “This ensures practices can confidently invest in one of the most innovative and robust technology platforms in oncology which drives efficiency and high-quality care.”