Greenway Health launches Novare clinical and revenue cycle platform for ambulatory care
New platform integrates clinical, revenue cycle, and patient engagement functions with agentic AI features
Greenway Health launched Novare, a clinical and revenue cycle platform for ambulatory care that incorporates agentic AI across clinical, administrative, and patient engagement workflows.
The platform includes ambient notetaking, patient summary views, voice-activated chart search, task support tools, coding suggestions, prior authorization automation, and real-time benefit checks. Greenway said Novare was designed as an integrated platform rather than as an additional layer on top of an existing electronic health record system.
“You can’t fix fragmentation by optimizing the fragments,” said David Cohen, chief product and technology officer at Greenway Health, in a statement. “Legacy EHRs were built to document care—not run it. Layering smarter tools on top of that foundation won’t change the experience. Novare starts over.”
Greenway said the platform is intended for ambulatory practices, including smaller organizations with limited staff resources for administrative and financial tasks. The company said Novare is designed to support documentation, coding, and follow-up actions during the visit workflow.
The company also shared pilot data from a 10-provider practice with 15 staff members, $4.6 million in annual revenue, and between 46,000 and 48,000 encounters per year. According to Greenway, use of the platform was associated with an estimated 14,000 hours saved annually in EHR interaction time, up to five fewer hours per day spent interacting with the EHR, an estimated increase of 6,000 visits per year in care capacity, and up to $1 million in revenue cycle and efficiency gains.
“I am spending more time doing the work that made me fall in love with medicine,” said Dr. Lawrence Ramunno, chief medical officer of HealthLinc, in a statement. “I find myself spending less time glued to the computer screen and more time connecting with my patients.”
Richard Atkin, CEO of Greenway Health, said the platform was developed to better align healthcare technology with clinical workflows.
“For too long, clinicians have been forced to adapt their workflows to technology that was never designed around how care is actually delivered,” Atkin said in a statement.
