Caregility, Sterling Heritage, Ironbow and ThunderCat Technology Awarded TeleCare Companion IDIQ Contract by Veterans Affairs

The companies will provide remote patient observation solutions and services to VA Medical Centers and Community Living Centers

Caregility Corporation, in partnership with ThunderCat Technology, Sterling Heritage, and Iron Bow Healthcare, announces the companies have been awarded an IDIQ contract by the Department of Veterans Affairs (VA) Program Contracting Activity Central (PCAC) for the TeleCare Companion Patient Observation Support and Services Program. The contract (valued at $65 million with a base period of one year and four optional years with an additional five optional years) advances VA efforts to leverage telehealth technologies to make it easier for Veterans to connect with VA care teams from home, the clinic, or the hospital.

Under the terms of the program, the companies will provide turnkey remote patient observation solutions and services to the VA Medical Centers (VAMC) and Community Living Centers (CLC), including help desk support, analytic reporting, clinical and technical staff training, ongoing repair, and replacement and maintenance of equipment.

Service-disabled Veteran-owned small business (SDVOSB) Sterling Heritage will serve as primary contractor under the agreement, offering strategic guidance rooted in 20 years of Federal program management expertise. ThunderCat Technology, also an SDVOSB, will offer program and project management and serve as technology provider. Caregility will enable virtual sitting and remote patient observation through purpose-built video-enabled endpoints. Iron Bow Healthcare will provide help desk services to drive clinician and patient adoption and support.

Together, the companies bring extensive technology and implementation expertise and analyst-vetted virtual care solutions to VA telehealth program efforts. Over 100 VA locations nation-wide already utilize Caregility’s virtual care platform and video-enabled endpoints. With this new IDIQ contract, VA Medical Centers and Community Living Centers can benefit from remote patient observation solutions that reduce patient safety risks while easily integrating with existing workflows.

“Many Veterans, particularly the elderly and those with disabilities, need more convenient ways to engage in their healthcare journey,” said Caregility President and COO, Mike Brandofino. “Our mission through this collaboration is to enable secure, reliable access to care for every Veteran, no matter where they are. We’re mindful of doing this in a way that also drives efficiency for overburdened care teams facing unprecedented challenges. We are grateful for the opportunity to bring innovative remote patient observation services and solutions to these invaluable members of society and their clinicians.”