Pager Delivers Medical House Calls, Now with Insurance Eligibility Services Fueled by PokitDok

Credit: Pager

Pager announced that it will incorporate PokitDok into its care navigation platform that connects patients to the right care type in the most cost effective setting. Pager’s board-certified doctors, registered nurses, physician assistants, and nurse practitioners can treat a variety of urgent care needs via telemedicine or in-home visit, or refer the patient to a specialist. Pager will incorporate PokitDok’s Eligibility solution to verify insurance, check co-insurance, copay, and deductible amounts on behalf of patients looking to apply benefits to their medical visit.

“We are impressed with PokitDok’s payer integration strategy,” said Sameer Khanna, VP of Engineering, Pager. “PokitDok gives us a single solution to accept insurance across a diverse set of patients in a variety of markets. Their team and helpful documentation made the deployment process seamless.”

PokitDok’s Eligibility solution, combines a customizable user interface for tablets, phones, and desktop devices, with an API endpoint that connects to more than 500 health insurers and payers. It now powers Pager’s product experience for real-time eligibility checks nationally. Patients seeking medical care start by initiating a live chat with an independently verified and credentialed nurse through Pager’s mobile app. Nurses guide patients to the care they need while running insurance checks, to alleviate patients from insurance administration, avoid unexpected expenses, and add clarity to the reimbursement process.

Pager is backed by trusted and proven healthcare technology partners, like PokitDok. PokitDok technology solutions, business processes, engineering methodologies, and delivery protocols are designed and executed for security and compliance. PokitDok is HIPAA and PCI compliant, received the Phase III CAQH® Committee on Operating Rules for Information Exchange (CORE®) Certification Seal and is accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC) for OSAP HIE and CEAP.

“Pager symbolizes the progress that can be achieved using APIs to free and connect data,” said Lisa Maki, co-founder and CEO, PokitDok. “This is the future of telemedicine, blending medical visits to your doorstep with digital consultations, from mobile chat to video. Through PokitDok’s connections, Pager powerfully illustrates how to transform health delivery with real-time access to information, in a technical architecture that’s just making its way into the healthcare industry.”

For developers, to get started with a PokitDok API key, go to To learn more about open Application Programming Interfaces, read Chilmark’s seminal research on APIs for a Healthcare App Economy: Paths to Market Success.