Currently wrapping up beta-testing with Alternate Solutions Health Network
Medalogix, a Nashville-based healthcare technology company, today announced the release of Nurture, its third analytics-based solution for home health agencies. Nurture uses predictive analytics, workflows and business intelligence tools to help identify patients that may benefit from home care in the future and follow through with appropriate actions to resume care. The software recently wrapped up the beta-testing stage with Alternate Solutions Health Network.
“We’ve seen great success with Medalogix’s readmission reduction analytics-based solution, Medalogix Touch,” said Doug Glassmeyer, Alternate Solutions’ vice president of partnership development. “We’re excited to be one of two home health agencies to beta their new product to streamline our discharged-patient calling programs.”
Nurture analyzes EMR data to rank recently discharged patients by their potential for needing additional care. These patients are categorized by how many days they’ve been off census. The patients’ probability of needing additional care is displayed in a user-friendly ranking so clinicians can quickly understand which former patients to call first.
“We used to export a recently discharged list from our EMR, track it in a spreadsheet or within a CRM and then manually call hundreds of discharged patients each month,” said Glassmeyer. “Nurture seamlessly integrates with our EMR and helps us call the appropriate patients first, which saves time and helps us reach the patients who truly need us first.”
After reviewing these patients from within the Nurture platform, discharged-patient callers can follow through with those patients who are likely to need additional care within the Nurture application. Callers will be prompted with the agency’s pre-defined set of questions. From there, the caller can catalog patients’ responses and any notes or recordings from the calls directly from the Nurture call screen. All of this information is then logged in the patients’ activity history so callers can monitor trends and ensure alignment from one discharged caller to the next.
If during a call, the caller finds there is a medical need warranting a visit from a nurse, the caller can press Nurture’s Refer to HHA button. We’re actively working with our beta clients to identify the best information to include in a document the caller can copy and paste directly into the referral component of his or her EMR, which jumpstarts the referral process.
Nurture will also deliver dashboards that enable both clinical managers and senior executives to view key utilization, performance and outcome measurements, such as call volume by user and number of calls that resulted in a referral. Upcoming releases of Nurture will include these visual progress metrics, allowing providers to pinpoint operational improvement opportunities and further improve care.
“We’re thrilled an industry powerhouse like Alternate Solutions is the first to use Medalogix Nurture,” said Dan Hogan, Medalogix CEO. “Alternate Solutions has a track record of successfully embracing technology to streamline their processes and improve patient care. Their use of Nurture provides the best feedback to further enhance our solutions for the benefit of our home health clients and their patients.”
Nurture seamlessly integrates with Medalogix’s other analytics-based population health management solutions to ensure continuity throughout patients’ varying phases of care. For example, any patient who was identified in Medalogix’s end-of-episode (EOE) planning tool will appear for monitoring in Nurture.
“Overall, Nurture helps us increase the efficiency of our discharged-patient planning or aftercare programs by incorporating analytics and streamlining our processes,” said Glassmeyer. “We’re big proponents of combining people, process and technology to deliver the best in patient care. Medalogix helps us do just that.”