During the 2016 Annual Meeting of the Radiological Society of North America (RSNA) Konica Minolta Healthcare (Booth 1919) introduces the AeroRemote™ monitoring service for Konica Minolta AeroDR® Systems. AeroRemote is a cloud-based, active monitoring solution that detects and reports critical and ongoing performance issues with the AeroDR Wireless Flat Panel Detectors, providing automatic reports that can be reviewed anywhere, anytime.
This allows for immediate intervention with urgent situations and provides the ability to address potential system or user issues early, before they escalate. AeroRemote offers secure, real-time information needed to maximize system utilization, minimize service interruptions, and evaluate personnel performance, enabling better decisions, sooner. It produces monthly reports, by system and user, detailing usage and personnel productivity, providing at-a-glance information that facilitates a more efficient operation, supports user best practices, and optimizes AeroDR imaging assets.
Using predictive analytics, AeroRemote gathers hardware status to prescribe actions before an unexpected issue arises, saving downtime by scheduling service before problems occur. Real-time monitoring of system parameters and events — from drop detection to component performance — lets users make faster and better-informed support decisions. Additionally, it encourages proper user handling by alerting managers when a digital radiography (DR) panel has been dropped and sends diagnostic information on panel performance using the panel check tool.
“AeroRemote reflects the transformation of service that’s under way,” explained Steven Eisner, Senior Product Marketing Manager, Konica Minolta Healthcare Americas, Inc. “It represents an important step in proactive management by providing more data to make better service and usage decisions that can reveal a lot of information, improving productivity and maximizing patient safety. For users of our AeroDR Systems, this moves the support needle from reactive and preventive to predictive and prescriptive management.”