Homecare Homebase and Samsung Redefine Patient Care for Home Health and Hospice Markets with Streamlined Enterprise Solutions

Leading home healthcare software provider surpasses deployment of its software on 140,000 Samsung tablets as it expands presence in growing hospice markets

Homecare Homebase (HCHB), the leader in mobile enterprise software for the home health market, and Samsung Electronics America, Inc. are redefining how business is managed and patient care is delivered in the home health and hospice markets through its innovative, fully-integrated solutions. By providing home healthcare professionals with software for streamlined revenue and workflow management — delivered on Samsung tablets — the Homecare Homebase platform is paving the way to improved service and higher patient satisfaction, while keeping costs down.
The collaborative solution meets the demands of a rapidly evolving home healthcare business, where care is delivered by qualified medical professionals within a patient’s home. The collaboration began by offering the Homecare Homebase platform on 10,000 Samsung Galaxy tablets, which has grown to more than 140,000 Samsung tablets over five years. This growth is expected to continue as Homecare Homebase – which represents 7 of the top 10 home healthcare companies nationwide – continues to expand its presence in the rapidly-growing home hospice market.

The Homecare Homebase platform on Samsung tablets provides an all-in-one solution that streamlines complex processes including:

  • Workflow Management: Clinicians have a step-by-step process of what a patient needs with regards to their diagnosis. They are able to document patient information through the system, ensuring improved communication across teams and better overall care for patients.
  • Revenue Management: All billable activities around a patient are captured in the platform and since the system automatically applies the most up to date billing requirements, agencies ensure better revenue management with more accurate claims submissions.
  • Resource Management: Agencies better track certifications for staff licensure through the system and improve utilization of critical clinical resources with sophisticated scheduling tools and reporting against staffing planning. 

“We’re focused on growing our presence in the home health and hospice fields to meet increasing market demand,” said Scott Pattillo, Chief Strategy Officer at Homecare Homebase. “The solutions we deliver in home healthcare with Samsung play a pivotal role in empowering medical professionals to provide top-quality care, using Homecare Homebase’s state of the art platform to keep up with today’s increasingly complex healthcare reporting requirements and regulations.”

As Homecare Homebase continues to expand its presence in the hospice market, its software integration with Samsung tablets will improve communications for patients and families. For instance, the collaborative solution enables visiting nurses to use tablets to immediately collect the most up-to-date information on patient status once they arrive at a patient’s home. This is essential in urgent situations, streamlining communications for nurses when service hand-offs occur, increasing confidence in nurse care and improving the overall experience for the patient.

“Innovation in mobile technology is reshaping the way healthcare providers treat, manage and monitor patients, and we are proud to team with Homecare Homebase to deliver what has become an essential solution for home healthcare providers,” said Jim Heesacker, Vice President of Strategic Alliances at Samsung Business. “This solution represents Samsung’s goals to partner with the best technology providers in their respective industries to help businesses improve efficiencies, while ultimately enhancing customer experiences.”

Homecare Homebase is a member of the Samsung Alliance Program, which enabled it to quickly integrate its Pointcare software into Samsung Galaxy Tab E tablets using Samsung developer kits and APIs. This includes Samsung’s Knox Custom Configurator (KCC), a web-based service that allows system integrators to deploy a specific group of settings or apps to enrolled devices, and which Homecare Homebase is using for initial device provisioning and configuration to meet their business needs.